Have you noticed people aren't as eager to chat at work as they once were? Ever notice some fellow workers are just downright rude? You're not alone. New research suggests workplace rudeness is on the rise.
According to a study by researchers at Indiana Wesleyan University-Marion, 86 per cent of 289 workers at three Midwestern firms reported incivility at work.
The researchers defined workplace incivility as "characterized by low-intensity behaviors that violate respectful workplace norms, appearing vague as to intent to harm." In other words: plain old bad manners and out-an-out rudeness. Of the workers polled in the study, 86 per cent said they had experienced workplace incivility. As well, 38 per cent said they believed the workplace was getting increasingly disrespectful.
The findings were presented this past weekend at the annual meeting of the American Psychological Association.
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